Porto’s New Traffic Rules: Impact on Tourism and Tour Operations
Since October 1, tour operators in Porto have encountered new challenges due to recently implemented regulations that restrict tourism vehicles from entering the city center. Travelers may have already noticed the absence of tuk-tuks and other tourism vehicles in Porto’s historical areas. Here is a breakdown of the main points of this regulation:
Key Points of the New Regulation
The regulation uses the broad term "occasional passenger transportation," which refers to non-regular transport services. This primarily targets tuk-tuks but also includes other touristic vehicles, whether accommodating over or under nine passengers, classic cars, and other vehicles used for tourism purposes. Such vehicles are now prohibited from operating in the city center.
For touristic access to downtown Porto, tour operators must submit a request at least 20 days in advance, detailing their itinerary, designated stops (limited to approved areas by city hall and with a maximum stop duration of 6 minutes), and a 30-minute entry and exit window within the restricted area. However, submitting a request does not guarantee approval.
Authorized vehicles, if permitted entry, are still prohibited from operating in the city center between 8:00 AM - 10:00 AM and 5:00 PM - 8:00 PM. This effectively limits tour operators’ ability to provide pick-up and drop-off services within the restricted zones during peak hours.
These restrictions do not apply to taxis or Uber, which may operate without limitation.
These regulations have stirred considerable debate, with many tour operators expressing disagreement. However, they must comply to continue operating. Personally, I find these measures disproportionate; while aimed at reducing congestion, they overlook the primary contributors to Porto’s traffic issues, which include ongoing construction projects for a new metro line and the significant increase in Uber drivers—up from 18,000 in 2018 to 66,000 in 2023 nationwide. Tourism, while a factor, represents a minor portion of the broader congestion challenges.
A discussion with a city hall representative confirmed that no vehicles are currently authorized to conduct tours in the restricted areas, while a police official noted an apparent directive to reduce tourism activity in the city. In light of these changes, many tour operators are arranging pick-up and drop-off points at the edge of the restricted zone. While we would prefer to greet our guests at their accommodations or more convenient locations, this compromise is necessary to remain compliant. Violations of these rules result in significant fines for the tour companies and penalties for individual drivers.
As with any new regulation, there will be some who abide by it and others who choose to ignore it. Unfortunately, some hotels and guides may claim they can ensure pick-up and drop-off within the restricted area if you book with them. Be cautious, as this may not be accurate; such claims are often a means to secure commissions and may involve illegal arrangements. By booking with providers who disregard these regulations, you may unknowingly become an accomplice.
This situation is challenging for all involved, and while the new regulations impact everyone, we are doing our utmost to adapt. Thank you for your understanding.
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