What’s Up with Tourism in Porto? Navigating New Regulations in the City Center
UPDATE
New Regulations for Touristic Circuits in Porto: Key Highlights for Tour Operators
The city of Porto has introduced updated regulations specifically targeting companies operating touristic circuits. The final regulation has been published and these are the main points. There are some good news, as the mayor has reached a compromise with tours agencies. The recent regulation is specifically targeted at companies that operate tourist circuits within the city of Porto. If your business involves providing tours in the urban area of Porto, this update is relevant to you. For those operating outside the city, such as in the Douro Valley or other regions, the new rules do not directly impact our activities. Here are the key points:
Scope and Licensing: All companies promoting regular or occasional touristic circuits using passenger transport vehicles must be registered with the Registo Nacional dos Agentes de Animação Turística (RNAAT). The operation of these circuits within the city requires a prior municipal license.
Vehicle Limitations:Operators are limited to 12 vehicles with more than 9 seats or 8 vehicles with 9 seats or fewer.
The use of animal-drawn vehicles and articulated vehicles (like tourist trains) is prohibited.Licensing Process: Licenses are issued through a competitive process managed by the city, with strict limits on how many licenses a single entity or related entities can hold. Licenses are non-transferable, except in rare cases with special municipal approval.
Environmental Standards:Vehicles with more than 9 seats must meet Euro VI standards from 2024 and switch to zero-emissionvehicles by 2030.
Vehicles with 9 seats or fewer must be electric or equivalent non-polluting options.Operating Rules:Tours can only operate between 10:00 AM and 10:00 PM. Routes must stay within defined areas, and adherence to specific parking and terminal regulations is mandatory.
Vehicles must share real-time GPS data with the city for monitoring, and any failure to comply with GPS requirements may result in fines.Passenger Regulations: Ticketing must be handled electronically, with clear information on routes, prices, and vehicle capacity visibly displayed. Selling tickets in public areas is only allowed with prior municipal approval.
Sanctions and Penalties: Violating these regulations can result in fines, and repeated infractions may lead to the revocation of the license without compensation.
These changes are exclusively aimed at companies managing tourist circuits within the city of Porto, emphasizing the city's commitment to better regulate and manage its touristic offerings. For more detailed information, businesses should consult the official documentation or reach out to the relevant municipal offices.
Keep this in mind to ensure compliance and to continue offering top-quality experiences to your clients within Porto’s evolving regulatory landscape.
https://crmp.cm-porto.pt/apex/f?p=1501:24:0::NO::P24_REG_ID_PARTE,F100_ID_MENU:40821,40821
Since October 1st, tour operators in Porto have been grappling with new regulations that significantly impact how tourism vehicles can access the city. These rules primarily target “occasional passenger transportation”—a broad term that affects everything from tuk-tuks to classic cars, restricting their access to Porto’s historical center. You may have already noticed fewer tuk-tuks navigating the city, as their presence has been effectively banned. But what exactly do these new rules mean, and how might they affect your travel plans? Let’s break it down.
The New Regulation: Key Points
Here are the primary aspects of the recent regulation changes:
Broad Definition: The regulation uses the term “occasional passenger transportation,” which covers non-regular tourism services. While tuk-tuks are the primary target, the rule affects all vehicles used for tourism, both small and large, including classic cars.
Advance Approval Required: To enter downtown Porto, tour operators must submit a request at least 20 days in advance, detailing their itinerary, stops (which are limited to 6 minutes), and a 30-minute window for entry and exit. Even then, entry is not guaranteed.
Time Restrictions: Even approved vehicles can’t enter the restricted area between 8 AM–10 AM and 5 PM–8 PM, severely limiting the ability to arrange convenient pick-up and drop-off times for visitors.
Taxis and Rideshares Exempt: Unlike tour vehicles, taxis and rideshare services (like Uber) can continue operating without restrictions, adding to the complexity and sparking debate.
Many local tour operators, myself included, see these measures as extreme and disproportionate. While Porto’s traffic challenges are undeniable, the sources of congestion are complex. The extensive metro construction, the nationwide surge in Uber drivers (which grew from 18,000 in 2018 to 66,000 in 2023), and general urban growth have compounded the traffic issues. Tourism contributes to congestion, but it’s not the primary factor.
Navigating the New Rules: A Tour Operator’s Perspective
As a tour operator, the new rules have pushed us to find alternatives. For example, many of us are arranging pick-up and drop-off locations on the edge of the restricted area. It’s far from ideal, as we’d prefer to greet our guests at their accommodations, but we’re adapting to keep our tours running smoothly. The penalties for non-compliance are steep, with fines for companies and license points deducted from drivers.
Unfortunately, some hotels and guides are skirting the rules, promising tourists pick-ups in restricted areas. This can mislead travelers into expecting conveniences that tour operators can’t legally provide. For visitors, booking with providers who ignore regulations may also make you complicit in bending local laws.
What Travelers Can Do
Despite the changes, Porto remains an incredible destination, and with a bit of flexibility, you can still fully enjoy the city.
Stay Outside the Restricted Area: Consider booking hotels just outside the restricted zone to avoid the hassle of navigating luggage through no-go areas. Porto is a walkable city, and there are beautiful neighborhoods nearby, such as Foz and Gaia, offering easy access to the center.
Consider Nearby Towns for a Unique Experience: Porto’s surrounding towns—like Matosinhos, Gaia, and Maia—have excellent accommodations, are more affordable, and are well-connected by metro. Staying in these areas is a great excuse to explore other parts of Portugal, from Gaia’s stunning river views to the beaches in Matosinhos.
Use Porto as a Day Trip Base: If you’re planning a longer stay in the North of Portugal, consider basing yourself in destinations like the Douro Valley, Braga, or Guimarães. These towns are steeped in history and culture, and you can still enjoy a day trip to Porto without the need to stay within the city’s limits.
Consider Alternative Tours: Many tuk-tuk drivers are now offering walking tours, or exploring sites beyond Porto’s center. It’s a great way to dive deeper into the local culture and see lesser-known spots that are just as charming and often less crowded.
While these new regulations have added some complexity, Porto is a city that always finds a way to welcome visitors. Embrace the changes as an opportunity to experience new places, discover nearby gems, and enjoy Porto in a way that’s a bit different but no less rewarding.